Incidents reported on status page for Debales AI https://status.debales.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/5a4fdcf73967e2f680a9cd8ac8684daf.png https://status.debales.ai/ en https://status.debales.ai/incident/913000 Thu, 04 Jun 2026 09:07:00 -0000 https://status.debales.ai/incident/913000#3e5ecd07e26e7762a4e91c1b121b8d8efaef162848ffdac03d51c67dac123630 Resolved — The underlying routing issue has been fixed, and all services are fully operational. We are actively monitoring connectivity to ensure ongoing stability. https://status.debales.ai/incident/913000 Tue, 02 Jun 2026 15:51:00 -0000 https://status.debales.ai/incident/913000#ef1da2d19c3d8d37948fbb4210e4373ca0f74ff399d72d61b2335cd9f3d97bb9 A maintenance failover on a managed backend cache provider caused our telephony layer to lose its connection to the voice backend, preventing it from automatically reconnecting. Because this was an intermittent connectivity issue, some isolated calls successfully connected while others dropped or failed to route. Other services remained fully unaffected throughout this window. https://status.debales.ai/ Sat, 30 May 2026 18:10:22 +0000 https://status.debales.ai/#28d728412065b47a20a7c57a83252758673ff8280cb3b350db8500a64006b658 Debales AI Platform (debales.ai) recovered https://status.debales.ai/ Sat, 30 May 2026 18:02:21 +0000 https://status.debales.ai/#28d728412065b47a20a7c57a83252758673ff8280cb3b350db8500a64006b658 Debales AI Platform (debales.ai) went down https://status.debales.ai/ Sat, 30 May 2026 07:01:31 +0000 https://status.debales.ai/#f7a378e4dfa9d2c2ab43faeccea7cf1bb3ebd24e9123d405dd3f12beabe9d19e Debales AI Platform (debales.ai) recovered https://status.debales.ai/ Sat, 30 May 2026 06:59:22 +0000 https://status.debales.ai/#f7a378e4dfa9d2c2ab43faeccea7cf1bb3ebd24e9123d405dd3f12beabe9d19e Debales AI Platform (debales.ai) went down https://status.debales.ai/ Fri, 29 May 2026 01:46:17 +0000 https://status.debales.ai/#c340d46f58473c9205d0af0b05793c514fd1344f93402e521f68f6c42afbea48 Debales AI Platform (debales.ai) recovered https://status.debales.ai/ Fri, 29 May 2026 01:44:10 +0000 https://status.debales.ai/#c340d46f58473c9205d0af0b05793c514fd1344f93402e521f68f6c42afbea48 Debales AI Platform (debales.ai) went down https://status.debales.ai/incident/906565 Thu, 28 May 2026 16:54:00 -0000 https://status.debales.ai/incident/906565#ca3c54637150caba683de7c8acb07e378ada2326d07b72b0df5c976da661b692 Resolved – The performance degradation affecting our Voice Agents has been resolved. Call latency has returned to normal levels, and all systems are fully operational. https://status.debales.ai/incident/906565 Wed, 27 May 2026 15:44:00 -0000 https://status.debales.ai/incident/906565#c0205fb333ecce6fddd829d8a7c46fa1fa2ef510eff26b1605fb609c2c98ac5f The root cause has been fixed internally. We are currently observing the system to ensure stability. https://status.debales.ai/incident/906565 Tue, 26 May 2026 09:46:00 -0000 https://status.debales.ai/incident/906565#b72127dac4b854cfe822d57c2ca013c6d162672bef728929d4996adfc033c2ab We are currently experiencing degraded performance on our Voice Agents, resulting in higher-than-usual latency during calls. Our engineering team is actively working on a fix. Calls are still connecting, but users may notice delays in agent responses until the issue is fully resolved. We will share the next update shortly. Thank you for your patience. https://status.debales.ai/ Sun, 24 May 2026 11:28:11 +0000 https://status.debales.ai/#f29ef15c6ff1a379d77a7527ebd6e6f3dc31a9668f00f4dea46d8c740ad75ec6 Debales AI Platform (debales.ai) recovered https://status.debales.ai/ Sun, 24 May 2026 11:26:09 +0000 https://status.debales.ai/#f29ef15c6ff1a379d77a7527ebd6e6f3dc31a9668f00f4dea46d8c740ad75ec6 Debales AI Platform (debales.ai) went down https://status.debales.ai/ Wed, 20 May 2026 06:34:14 +0000 https://status.debales.ai/#4746655867a550b62e4fbc18a693d7f47c1390dd78804c4ad2f5c3a55cad034e Debales AI Platform (debales.ai) recovered https://status.debales.ai/ Wed, 20 May 2026 01:11:23 +0000 https://status.debales.ai/#4746655867a550b62e4fbc18a693d7f47c1390dd78804c4ad2f5c3a55cad034e Debales AI Platform (debales.ai) went down https://status.debales.ai/ Tue, 19 May 2026 06:19:38 +0000 https://status.debales.ai/#378f5d529e145ecdb4a44b208ad3c23d237620af339ed8cc7309ef1c4b3fb047 Debales AI Platform (debales.ai) recovered https://status.debales.ai/ Tue, 19 May 2026 06:14:10 +0000 https://status.debales.ai/#378f5d529e145ecdb4a44b208ad3c23d237620af339ed8cc7309ef1c4b3fb047 Debales AI Platform (debales.ai) went down https://status.debales.ai/ Tue, 19 May 2026 05:58:15 +0000 https://status.debales.ai/#15be44901f44842d55841747254429fb66fe8d4ce3350a0c8ee4d11a1c8d96eb Debales AI Platform (debales.ai) recovered https://status.debales.ai/ Tue, 19 May 2026 05:53:10 +0000 https://status.debales.ai/#15be44901f44842d55841747254429fb66fe8d4ce3350a0c8ee4d11a1c8d96eb Debales AI Platform (debales.ai) went down https://status.debales.ai/ Sat, 16 May 2026 12:34:13 +0000 https://status.debales.ai/#eaa1cd87e507bb584141476fbc0674465b72f525cf81c90d6694d6356489fa4d Debales AI Platform (debales.ai) recovered https://status.debales.ai/ Sat, 16 May 2026 12:26:16 +0000 https://status.debales.ai/#eaa1cd87e507bb584141476fbc0674465b72f525cf81c90d6694d6356489fa4d Debales AI Platform (debales.ai) went down https://status.debales.ai/ Sat, 16 May 2026 12:19:13 +0000 https://status.debales.ai/#53ff8a2c28746ff38165ecb6157fcc36f1fa65b05d95433b60520a1128418424 Debales AI Platform (debales.ai) recovered https://status.debales.ai/ Sat, 16 May 2026 12:16:35 +0000 https://status.debales.ai/#53ff8a2c28746ff38165ecb6157fcc36f1fa65b05d95433b60520a1128418424 Debales AI Platform (debales.ai) went down https://status.debales.ai/ Fri, 15 May 2026 06:04:13 +0000 https://status.debales.ai/#d3b783e6be285b35f1a89367b21e7ec5c9484ec0e56add40cf35668a6cb3272a Debales AI Platform (debales.ai) recovered https://status.debales.ai/ Fri, 15 May 2026 06:02:20 +0000 https://status.debales.ai/#d3b783e6be285b35f1a89367b21e7ec5c9484ec0e56add40cf35668a6cb3272a Debales AI Platform (debales.ai) went down https://status.debales.ai/ Mon, 11 May 2026 01:19:12 +0000 https://status.debales.ai/#7927a7e188cc66fa57ab499a95fd5d56945c002f395232cc1b2c3f9a0706f0f8 Debales AI Platform (debales.ai) recovered https://status.debales.ai/ Mon, 11 May 2026 01:11:11 +0000 https://status.debales.ai/#7927a7e188cc66fa57ab499a95fd5d56945c002f395232cc1b2c3f9a0706f0f8 Debales AI Platform (debales.ai) went down