Email Sending Failures for Some Customers
Resolved
Sep 1, 2026 at 5:22pm UTC
The fix has been deployed and verified against live traffic. Email sending is working normally for all affected accounts. We're continuing to monitor closely over the next 24 hours to confirm full stability.
Affected services
Updated
Sep 1, 2026 at 4:22pm UTC
We identified the cause: an automated security rule was incorrectly flagging a small number of legitimate outgoing emails as suspicious and blocking them. We deployed a targeted fix and began verifying it.
Affected services
Created
Sep 1, 2026 at 3:43pm UTC
We received reports of email sending failures for some customers, with an error shown when attempting to send. Our team began investigating immediately.
Affected services