Resolved – The performance degradation affecting our Voice Agents has been resolved. Call latency has returned to normal levels, and all systems are fully operational.

The root cause has been fixed internally. We are currently observing the system to ensure stability.

We are currently experiencing degraded performance on our Voice Agents, resulting in higher-than-usual latency during calls. Our engineering team is actively working on a fix.
Calls are still connecting, but users may notice delays in agent responses until the issue is fully resolved.
We will share the next update shortly. Thank you for your patience.