{"data":{"id":"246141","type":"status_page","attributes":{"company_name":"Debales AI ","company_url":"","contact_url":null,"logo_url":"https://d1lppblt9t2x15.cloudfront.net/logos/5a4fdcf73967e2f680a9cd8ac8684daf.png","timezone":"America/Adak","subdomain":"debales-ai","custom_domain":"status.debales.ai","announcement":null,"logo_remote_url":null,"aggregate_state":"operational","created_at":"2026-05-05T06:30:32.145Z","updated_at":"2026-06-17T07:15:25.194Z"},"relationships":{"sections":{"data":[{"id":"322353","type":"status_page_section"}]},"resources":{"data":[{"id":"8843849","type":"status_page_resource"},{"id":"8897505","type":"status_page_resource"}]},"status_reports":{"data":[{"id":"906565","type":"status_report"},{"id":"913000","type":"status_report"}]}}},"included":[{"id":"322353","type":"status_page_section","attributes":{"name":"Current status by service","position":0}},{"id":"8843849","type":"status_page_resource","attributes":{"status_page_section_id":322353,"resource_id":4367598,"resource_type":"Monitor","public_name":"Debales AI Platform (debales.ai)","explanation":"","position":0,"availability":0.994097,"status":"not_monitored","status_history":[{"day":"2026-03-19","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-20","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-21","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-22","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-23","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-24","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-25","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-26","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-27","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-28","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-29","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-30","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-31","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-01","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-02","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-03","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-04","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-05","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-06","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-07","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-08","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-09","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-10","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-11","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-12","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-13","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-14","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-15","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-16","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-17","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-18","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-19","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-20","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-21","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-22","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-23","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-24","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-25","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-26","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-27","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-28","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-29","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-30","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-01","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-02","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-03","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-04","status":"not_monitored","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-05","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-06","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-07","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-08","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-09","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-10","status":"downtime","downtime_duration":481.231226,"maintenance_duration":0},{"day":"2026-05-11","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-12","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-13","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-14","status":"downtime","downtime_duration":112.765075,"maintenance_duration":0},{"day":"2026-05-15","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-16","status":"downtime","downtime_duration":634.747054,"maintenance_duration":0},{"day":"2026-05-17","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-18","status":"downtime","downtime_duration":633.7747979999999,"maintenance_duration":0},{"day":"2026-05-19","status":"downtime","downtime_duration":19371.749108,"maintenance_duration":0},{"day":"2026-05-20","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-21","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-22","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-23","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-24","status":"downtime","downtime_duration":121.330005,"maintenance_duration":0},{"day":"2026-05-25","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-26","status":"degraded","downtime_duration":83640.0,"maintenance_duration":0},{"day":"2026-05-27","status":"degraded","downtime_duration":86400.0,"maintenance_duration":0},{"day":"2026-05-28","status":"degraded","downtime_duration":28567.05629,"maintenance_duration":0},{"day":"2026-05-29","status":"downtime","downtime_duration":128.92643,"maintenance_duration":0},{"day":"2026-05-30","status":"downtime","downtime_duration":481.256783,"maintenance_duration":0},{"day":"2026-05-31","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-01","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-02","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-03","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-04","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-05","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-06","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-07","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-08","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-09","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-10","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-11","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-12","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-13","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-14","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-15","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-16","status":"operational","downtime_duration":0,"maintenance_duration":0}]}},{"id":"8897505","type":"status_page_resource","attributes":{"status_page_section_id":322353,"resource_id":57765,"resource_type":"ManuallyTrackedItem","public_name":"Voice","explanation":"","position":1,"availability":1.0,"status":"operational","status_history":[{"day":"2026-03-19","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-20","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-21","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-22","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-23","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-24","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-25","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-26","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-27","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-28","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-29","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-30","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-03-31","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-01","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-02","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-03","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-04","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-05","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-06","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-07","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-08","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-09","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-10","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-11","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-12","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-13","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-14","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-15","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-16","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-17","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-18","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-19","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-20","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-21","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-22","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-23","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-24","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-25","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-26","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-27","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-28","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-29","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-04-30","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-01","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-02","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-03","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-04","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-05","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-06","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-07","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-08","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-09","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-10","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-11","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-12","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-13","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-14","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-15","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-16","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-17","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-18","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-19","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-20","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-21","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-22","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-23","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-24","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-25","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-26","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-27","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-28","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-29","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-30","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-05-31","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-01","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-02","status":"degraded","downtime_duration":61740.0,"maintenance_duration":0},{"day":"2026-06-03","status":"degraded","downtime_duration":86400.0,"maintenance_duration":0},{"day":"2026-06-04","status":"degraded","downtime_duration":420.0,"maintenance_duration":0},{"day":"2026-06-05","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-06","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-07","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-08","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-09","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-10","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-11","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-12","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-13","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-14","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-15","status":"operational","downtime_duration":0,"maintenance_duration":0},{"day":"2026-06-16","status":"operational","downtime_duration":0,"maintenance_duration":0}]}},{"id":"5150525","type":"status_update","attributes":{"message":"We are currently experiencing degraded performance on our Voice Agents, resulting in higher-than-usual latency during calls. Our engineering team is actively working on a fix.\nCalls are still connecting, but users may notice delays in agent responses until the issue is fully resolved.\nWe will share the next update shortly. Thank you for your patience.","published_at":"2026-05-26T09:46:00.000Z","published_at_timezone":"Kolkata","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8843849","status":"degraded"}]}},{"id":"5154953","type":"status_update","attributes":{"message":"The root cause has been fixed internally. We are currently observing the system to ensure stability.","published_at":"2026-05-27T15:44:00.000Z","published_at_timezone":"Asia/Calcutta","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8843849","status":"degraded"}]}},{"id":"5155206","type":"status_update","attributes":{"message":"Resolved – The performance degradation affecting our Voice Agents has been resolved. Call latency has returned to normal levels, and all systems are fully operational.","published_at":"2026-05-28T16:54:00.000Z","published_at_timezone":"Asia/Calcutta","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8843849","status":"resolved"}]}},{"id":"906565","type":"status_report","attributes":{"title":"Degraded Performance — High Latency in Voice Agent Calls","report_type":"manual","starts_at":"2026-05-26T09:46:00.000Z","ends_at":null,"affected_resources":[{"status_page_resource_id":"8843849","status":"resolved"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"5150525","type":"status_update"},{"id":"5154953","type":"status_update"},{"id":"5155206","type":"status_update"}]}}},{"id":"5185413","type":"status_update","attributes":{"message":"Resolved — The underlying routing issue has been fixed, and all services are fully operational. We are actively monitoring connectivity to ensure ongoing stability.","published_at":"2026-06-04T09:07:00.000Z","published_at_timezone":"Asia/Calcutta","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8897505","status":"resolved"}]}},{"id":"5185404","type":"status_update","attributes":{"message":"A maintenance failover on a managed backend cache provider caused our telephony layer to lose its connection to the voice backend, preventing it from automatically reconnecting. \n\nBecause this was an intermittent connectivity issue, some isolated calls successfully connected while others dropped or failed to route. Other services remained fully unaffected throughout this window.","published_at":"2026-06-02T15:51:00.000Z","published_at_timezone":"Asia/Calcutta","notify_subscribers":false,"affected_resources":[{"status_page_resource_id":"8897505","status":"degraded"}]}},{"id":"913000","type":"status_report","attributes":{"title":"Inbound Voice Routing Disruption","report_type":"manual","starts_at":"2026-06-02T15:51:00.000Z","ends_at":null,"affected_resources":[{"status_page_resource_id":"8897505","status":"resolved"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"5185413","type":"status_update"},{"id":"5185404","type":"status_update"}]}}}]}